Refund Request Help
If you are not fully satisfied within the first 60 days after receiving Neotonics, use the email address included with your product to request a refund.
We will refund your full purchase amount with no questions asked when you submit your request within the 60-day period.
Keep Your Order Details Handy
Have your purchase details ready when you contact us about an order or refund. To receive a refund, contact us within the first 60 days of purchase, then return all bottles, including empty ones.
Order Delivery
Your order ships directly to your home or office through a premium carrier such as FedEx or UPS. Rush shipping is available.
Neotonics Contact FAQs
How can I request a Neotonics refund?
To request a refund, use the email address included with your product within 60 days of receiving Neotonics.
What do I need to return for a refund?
After contacting us within the first 60 days of purchase, return every bottle, including empty bottles.
Is rush shipping available?
Yes. Rush shipping is available.